Implementing Dynamics CRM

In this learning path, you will learn about the basics of using Dynamics CRM online from the view of an end user, and then move on to managing and configuring the service. This learning path will help you prepare for MB2-712 Microsoft Dynamics CRM 2016 Customization and Configuration

4 (12)
2 Lectures
0 Labs
4h 22m
Jul 16 2018
Jul 27 2016
On-Demand Course
4 (4)

The purpose of this course is to give students a thorough introduction to the core areas of Dynamics CRM, specifically within the functionality of Sales, Marketing, and Service. Upon the completion of this course, students will have experience implementing the base functionality of the Sales, Marke...

Jul 7 2016
On-Demand Course
3 (8)

Building on the knowledge gained from the Getting Started with Dynamics CRM course, this course dives into the array of options available for tailoring Dynamics CRM to the specific needs of an organization. Upon completion of this course students will have hands on experience customizing and automat...